While open enrollment for state employees usually takes place in May of each year and is effective July 1, the COVID-19 pandemic has delayed open enrollment until September, with changes going into effect on October 1, 2020.
As of October 1, Anthem will be the sole provider for active and under-65 State Employee Health Insurance. For a detailed Q&A on this change, please click here.
For all plans, there will be a Health Navigator support system available by phone, web, and live online messenger chat to assist employees with any questions they may have at any time. To access a Health Navigator, visit carecompas.ct.gov.
The change to Anthem is a result of a RFP process. While it is possible that some plan members may need to change providers, “disruption analysis” – how many participants might have to change providers – is one of the key factors considered in the RFP process. On core benefits, more than 97 percent of United/Oxford providers are also in the Anthem network. For those few members who might have to switch, there are “continuation of care” options for those in the process of ongoing medical treatments.